Benefits of Your Prepaid Debit Card
Avoid Check Cashing Lines and Fees
Receive your payroll or government benefits directly to your account. With your qualifying Direct Deposit activity, you'll also gain access to all of the ACE Elite Card's features.
Get Paid up to 2 Days Faster2 with Direct Deposit
Get paid on Friday? You could get paid on Wednesday when you enroll in direct deposit.
No-Fee³ Cash Withdrawals
No-fee3 cash withdrawals mean at ACE Cash Express you can withdraw up to $100 per day at participating ACE locations when you have qualifying Direct Deposit.
Earn up to 5.00% Annual Percentage Yield4
Give traditional banks a run for their money. With an optional tiered Savings Account, you could earn up to 5.00% APY.4
Send and receive text updates about your balance, purchase history, account and routing numbers, and more.5
Manage your money from virtually anywhere with the ACE Elite mobile app, for Android or iPhone.5
Have ACE Elite Card Questions?
How do I get an ACE Elite Visa Prepaid Debit Card?
Fill out an online order form and we’ll ship you a Card.1 There’s no credit check and no cost to order online. To use the Card, you will need to activate the Card, verify your identity, and register the Card.1 You can order a second card by logging in to your Card Account in the Online Account Center. Monthly fees may apply.
How can I use the ACE Elite Visa Prepaid Debit Card?
With an ACE Elite Card, you can make purchases at stores, over the phone, and online. You may also withdraw cash at ATMs, pay bills, and other necessities. See Cardholder Agreement for fee information.
Can I use my Card to withdraw cash at ATMs?
Yes, you can use your Card to withdraw3 cash at ATMs. You may be charged a fee for this. Please see your Cardholder Agreement for details. The ATM owner may also charge a fee. You can also withdraw up to $100 in cash per day without a fee by visiting a participating ACE location and speaking to one of our friendly tellers.3 This service is available to you with qualifying Direct Deposit.
What do I do if my card is lost or stolen?
You should immediately contact Customer Service via our Customer Service telephone number, 1-866-387-7363. Or, you can log in to the Online Account Center to report your Card lost or stolen. From the main menu, select “Help & Support,” then Report card lost or stolen. You will be able to order a replacement Card. Please refer to your Cardholder Agreement for applicable fees.
Can I create a budget?
Create a new budget from a sample and start using it in just a few steps. New transactions are matched to your budget based on expense categories. Click on Budgets under “Manage Account”. Then click “Get Started” and follow the setup process.
My Budgets gives you an at-a-glance overview of how well your spending matches your budget goals. The danger zone lets you know when you’re getting close to going over your budget.
Your Budget Score Card shows you an overview of how well you’re meeting your budget goals and gives suggestions on your next steps.