Choose Your ACE Elite Card Fee Plan
ACE Elite Card Fees
Spend Money
Automated Clearing House (ACH) Payments | $0 | Provide the biller with the Issuer’s routing number and your assigned Account Number. |
Check Your Balance
Customer Service (Automated or Live Agent) | $0 | No fee for calling Customer Service (Automated or Live Agent) for inquiries, including balance inquiries. 1-86-NETSPEND (1-866-387-7363) |
ATM Balance Inquiry Fee – Domestic | $0.50 | Per inquiry. You may also be charged a fee by the ATM operator. |
Balance Inquiry via Online Account Center | $0 | Log in to the Online Account Center at www.AceEliteCard.com. |
Balance Inquiry via Anytime Alerts (Email or Text Message) | $0 | Standard text message or data rates may apply. |
Withdraw Cash SEE OUR TIP ON HOW TO AVOID ATM FEES BELOW
Over-the-Counter (“OTC”) Withdrawal Fee at a Financial Institution | $3.00 | Per withdrawal. A fee may also be assessed by a financial institution that is not a Visa member financial institution. |
OTC Withdrawal Fee at a Netspend Reload Network Location | Up to the Greater of 2.75% of the withdrawal amount or $4.00 | Per withdrawal. Fee may be either a flat fee or a percentage of the withdrawal amount. Fee is determined and assessed by operator of Netspend Reload Network location and varies depending on location and amount of cash withdrawn. This is a third-party fee and is subject to change. |
ATM Withdrawal Fee – Domestic | $2.95 | Per withdrawal. You may also be charged a fee by the ATM operator. You can avoid ATM fees if you select “DEBIT” and enter your PIN to get cash back when making purchases at many retailers, such as grocery stores. |
Tip to avoid ATM fees: Select "DEBIT" and enter your PIN to get cash back when making purchases at many retailers, such as grocery stores.
Add Money To Your Card Account
Direct Deposit (ACH Deposit) | $0 | No Fee. |
Cash Reload at a Netspend Reload Network Location | Up to $3.95 | Per load. Fee is determined and assessed by operator of Netspend Reload Network location, and varies depending on location. This is a third-party fee and is subject to change. |
Mobile Check Load Fee – Standard | $0 | This is a third-party fee and is subject to change. Standard text message or data rates may apply. |
Mobile Check Load Fee – Expedited (Government and Payroll Checks with a Pre-printed Signature) | Greater of 2.0% of total check amount or $5.00 | Per check load. Percentage taken of total check amount. Fee deducted from check total prior to loading your Card Account. This is a third-party fee and is subject to change. Standard text message or data rates may apply. |
Mobile Check Load Fee – Expedited (All Other Accepted Check Types) | Greater of 5.0% of total check amount or $5.00 | Per check load. Percentage taken of total check amount. Fee deducted from check total prior to loading your Card Account. This is a third-party fee and is subject to change. Standard text message or data rates may apply. |
Move Money to and from your Card Account
Account-to-Account Transfer Fee via Website | $0 | www.AceEliteCard.com |
Account-to-Account Transfer Fee via CS Agent | $4.95 | Per transfer via Customer Service Agent. Fee is assessed to transferor’s account when the transfer is processed. |
Using Your Card Outside the U.S.
Foreign Transaction Surcharge | 4.0% | Per foreign transaction. Calculated based on the U.S. Dollar amount of the purchase transaction or cash withdrawal. Charged in addition to any applicable Purchase Transaction Fee or OTC Withdrawal Fee. |
ATM Withdrawal Fee – International | $0 | Per withdrawal, plus the Foreign Transaction Surcharge. You may also be charged a fee by the ATM operator. |
ATM Balance Inquiry Fee – International | $0 | Per inquiry. You may also be charged a fee by the ATM operator. |
ATM Transaction Decline Fee – International | $1.00 | Per declined transaction. You may also be charged a fee by the ATM operator. |
Transaction Declines
ATM Transaction Decline Fee – Domestic | $1.00 | Per declined transaction. You may also be charged a fee by the ATM operator. |
ACH/Preauthorized Payment Transaction Decline Fee | $1.00 | Per declined ACH transaction. |
Add or Replace a Card
Additional Card Fee | $0 | For each Additional Card requested that is not a Replacement Card. |
Replacement Card Fee | $3.95 | Per lost, stolen, or damaged Card replaced. |
Custom Card Fee | $4.95 | Per Custom Card. |
Card Delivery Fee – 7-10 Business Days | $0 | No Fee. |
Card Delivery Fee – 3 Business Days | $20.00 | Charged in addition to Additional Card Fee or Replacement Card Fee. Fee will be assessed when this service is requested for order of Additional or Replacement Card. |
Card Delivery Fee – 1-2 Business Days | $25.00 | Charged in addition to Additional Card Fee or Replacement Card Fee. Fee will be assessed when this service is requested for order of Additional or Replacement Card. |
Other
Additional Statement Mailing Fee | $0 | The fee for first written transaction history requested in any calendar month is $0. If you request more than one written transaction history in a given month, each additional request is $5.95. Statements are always available for no fee online at www.AceEliteCard.com. |
Stop Payment Fee | $0 | Per stop payment request on an ACH Debit/Preauthorized Payment Transaction. |
Check Request Fee | $5.95 | For processing and mailing of a return of funds check at Card Account closure. Refund checks are not issued for balances of less than $1.00. If your Card Account balance will be reduced to less than $1.00 after the Check Request Fee is debited, the Check Request Fee will be waived. See “Withdraw Cash” above for alternative options to remove the funds from your Card Account. |
Inactivity Fee | $5.95 | Per month. Fee applies if there are funds in the Card Account and the Card Account has had no activity, i.e., no purchases; no cash withdrawals; no load transactions; and no Balance Inquiry Fee for ninety (90) days. If enrolled in the Monthly Plan and your Card Account has had no activity as described above, this fee applies instead of the Monthly Plan Fee. |
Save Money and Time with Direct Deposit
Discover all the Benefits
Enroll in direct deposit with your ACE Elite Card to get get paid up to 2 days faster.4 By enrolling in qualifying direct deposit, you can save on fees and take advantage of all of your card perks, including no-fee5 cash withdrawals up to $100 per day at participating ACE locations, a $5 reduced monthly fee plan,3 the $10 purchase cushion,6 and so much more.
Subject to card activation and ID verification.1